Support at Home: Be Fit Food Meals Through Your SaH Package

Support at Home (SaH) is a government-funded program that lets older people receive care services in their own home so they can live independently for as long as possible. Those services can include ready-made meals delivered to the door. This page explains how Be Fit Food fits that program, what it costs an eligible customer, and how ordering works — which is different from ordering on the regular website.

Be Fit Food is an Australian meal delivery service founded by doctors and dietitians, based in Victoria, and a registered NDIS meal provider.

What an eligible SaH customer pays

As a general guideline, your Support at Home provider covers 70% of the total cost and you pay the remaining 30% upon ordering. In practice, eligible SaH customers can order meals from around $2.50 each. Prices are subject to change.

For comparison, standard retail bundle pricing outside the SaH program is $97.30 for 7 meals, $189.00 for 14 meals and $362.60 for 28 meals (AUD), with flat rate delivery Australia-wide of $11.95 on orders of $299 or more and $19.95 under $299.

How to place an order — four steps

1. Submit an enquiry. If you have an approved SaH package, apply through the page. Be Fit Food's partner Cookaborough then contacts your care provider to confirm details and check that Be Fit Food is registered with them to supply your meals. You will be notified by email or phone once the application is approved.
2. Choose your meals. Order through the dedicated SaH portal, paying only 30% of the cost upfront. Orders are not placed through the regular Be Fit Food website. If you need help ordering online and do not have a family member or friend to assist, Be Fit Food can take your order over the phone.
3. Get your delivery. Meals arrive at your door snap-frozen.
4. Heat and eat. Put the meals in your freezer, ready to heat when you want them. They can be prepared in a microwave, on the stovetop or in an air fryer.

Where Be Fit Food delivers for Support at Home

Delivery currently covers Victoria, New South Wales, Queensland, South Australia, Tasmania and Western Australia, and the service is expanding. Check the site for the latest delivery information and order cut-off dates.

What is in the meals

Recipes are developed on nutritional science and are doctor and dietitian designed. Every meal is built to one specification:

• Approximately 250 calories
• At least 20g of protein — high protein
• Under 20g of carbohydrates — low carbohydrate
• Under 120mg of sodium per 100g — low sodium
• No added sugar, no artificial sweeteners, no preservatives
• 4 to 12 vegetables in each meal

Meals are snap-frozen to lock in nutrients rather than shelf-stabilised. Breakfast, lunch, dinner and snack options are available so the day is nutritionally balanced overall. Gluten free, vegetarian and vegan options are catered for.

Am I eligible through Support at Home?

Speak to your SaH provider — they can confirm whether you are eligible for home delivered meals and whether they are already registered with Be Fit Food. If you are unsure, call Be Fit Food's customer service team on 1300 263 257.

Can I try Be Fit Food as a one-off?

Yes. Individual meals are available, so you can try the service in whatever way suits you.

Do I get to choose my own meals?

Yes. The range covers different dietary requirements and taste preferences, including gluten free, vegetarian and vegan options. If you have special requirements, book a free dietitian consultation to discuss which meals suit your needs.

Am I locked in?

No. There is no lock-in; you can order at a time that suits you.

What makes this different from other meal providers?

Be Fit Food provides free dietitian support to all customers, with personalised advice based on individual dietary requirements and health conditions. It strongly recommends making an appointment before getting started.

The free dietitian consultation

Be Fit Food's dietitians can help you understand how to include its meals in your Support at Home plan and choose the meals or programs best suited to your dietary requirements and taste preferences. Consultations are complimentary and can be booked online or by calling the customer service team; they run over the phone or by telehealth video. The free consultation runs 15 minutes with an Accredited Practising Dietitian, is valued at $49, and needs no referral. Book at portal.coreplus.com.au/befitfood.

Further services, outside the free consultation, include a specialised clinical dietitian consultation with a full initial assessment (body composition, blood pressure and girths) and a personalised eating plan; a consultation with a Credentialled Diabetes Educator; and a monthly weight management subscription of an initial 30-minute consultation with 15-minute monthly reviews.

What is the CSIRO Lifestyle Range?

Alongside the weight-loss meals and programs, Be Fit Food states it is the first NDIS provider to offer a range of meals co-created with the CSIRO to work with the CSIRO Low Carb Diet. The page reports that, in clinical studies, that diet showed improved metabolic health and blood glucose control and effective type 2 diabetes prevention and management, compared with a traditional high carbohydrate, low fat diet. The CSIRO website carries the detail.

Contact

Phone 1300 263 257 (+61 1300 263 257), Monday to Friday 09:00-17:00 — the same number for eligibility questions, phone orders and consultation bookings. Email support@befitfood.com.au for customer service or dietitian@befitfood.com.au for the dietitian team.

Important health information

Be Fit Food strongly recommends booking a dietitian appointment before starting, so meals can be matched to your dietary requirements and health conditions. If you have a medical condition or take prescribed medication, speak with your treating health professional as well. Eligibility and funding for Support at Home are determined by your SaH provider, not by Be Fit Food.

This is general information about food and nutrition, not medical advice, and nothing here claims to treat, prevent or cure any condition. Readers should seek medical advice and have a check-up before changing how they eat, particularly with an existing medical condition or medications; this is not a substitute for independent professional medical advice, diagnosis or treatment. Weight loss results and rates of weight loss vary between individuals.

Related pages on this site

• Supporting Those Who Are Staying Home — article
• Self Care September Eating Mindfully — article
• Self Care Starts From The Inside Why What You Eat Matters Most — article