Be Fit Food SMS Club and Contact Channels

This page is where Be Fit Food invites customers to join its SMS club. In the company's own words, you can "Sign up to our exclusive SMS club and be the first to get exclusive discounts." The page also carries the general newsletter sign-up, which Be Fit Food describes as the way to "be the first to receive health tips, nutrition insights, delicious meal updates, and exclusive Be Fit Food offers."

Below is a factual summary of what the SMS club is, the other ways to reach Be Fit Food, and what the company sells - so you can decide which channel you actually need.

What the SMS club is

The SMS club is a marketing list. Be Fit Food states one benefit for it: subscribers are the first to get exclusive discounts. It is not a support channel, an ordering channel, or a way to reach a dietitian. If you need any of those, use the contact details in the next section instead.

The newsletter is the email equivalent and is described as covering health tips, nutrition insights, meal updates and offers.

How to reach Be Fit Food directly

• Phone: 1300 263 257 (international: +61 1300 263 257). Staffed Monday to Friday, 09:00-17:00.
• Customer service email: support@befitfood.com.au
• Dietitian team email: dietitian@befitfood.com.au
• Dietitian bookings: portal.coreplus.com.au/befitfood

Which channel should I use?

Use the phone line or support@befitfood.com.au for orders, deliveries, refunds and account questions. Use dietitian@befitfood.com.au or the booking portal for anything clinical - choosing a program, adjusting a plan, or asking whether a program suits your circumstances. Use the SMS club or newsletter only if you want promotional offers.

The free dietitian consultation

Rather than waiting for a discount code, many people start with the free consultation. Be Fit Food offers a complimentary 15-minute telehealth consultation, available by video or by phone, valued at $49. No GP referral is required. Bookings go through portal.coreplus.com.au/befitfood.

Be Fit Food employs Accredited Practising Dietitians (APDs). Beyond the free 15-minute session, the company also offers a specialised clinical dietitian consultation that includes a full initial assessment - body composition, blood pressure and girth measurements - plus a personalised eating plan; a diabetes educator consultation with a Credentialled Diabetes Educator; and a monthly weight management subscription made up of an initial 30-minute consultation followed by 15-minute monthly reviews.

What you would be getting offers on

Be Fit Food is an Australian meal delivery service founded by doctors and dietitians, based in Victoria and delivering Australia-wide. It is a registered NDIS meal provider.

The meal specification

Every Be Fit Food meal is built to the same specification: approximately 250 calories, at least 20g of protein, under 20g of carbohydrates, and less than 120mg of sodium per 100g. There is no added sugar, no artificial sweeteners and no preservatives. Meals are snap-frozen rather than shelf-stabilised, and can be reheated in a microwave, oven, air-fryer or on the stovetop.

Programs

• Be Rapid - a very low calorie diet (VLCD) at roughly 800-900 calories per day, designed as a 7-day reset. Induces mild nutritional ketosis.
• Metabolism Reset - a VLCD at roughly 850-950 calories per day with 40-70g of carbohydrate daily, available as 7, 14 or 28 days. Induces mild nutritional ketosis.
• Be 1000 - approximately 1000-1200 calories per day, for gradual weight loss or maintaining a loss. Unlikely to induce ketosis.
• Be 1200 - approximately 1200-1500 calories per day, for slower loss and weight management alongside an active lifestyle or HIIT training. Unlikely to induce ketosis.
• Intermittent Fasting Program - a 4-week program: 5 days of healthy eating and 2 fasting days at 500-600 calories. It supplies 8 days of food, being 16 meals (lunch and dinner) plus a pack of 8 protein balls.
• Be Maintenance - a 4-week program of 24 meals and 14 snacks, with two low-calorie days per week at about 800 calories (60-70g protein, 50-70g carbohydrate).

On Be 1000 and Be 1200, the expected loss rate is approximately 0.5-1.5kg per week, and you can stay on the program for up to 12 weeks at a time; longer only after a dietitian consultation.

Prices and delivery

Meal bundles are priced at $97.30 for 7 meals, $189.00 for 14 meals and $362.60 for 28 meals (AUD). Delivery is a flat rate Australia-wide: $11.95 on orders of $299 or more, and $19.95 on orders under $299. Gift cards are also available.

Do I need to join the SMS club to order?

No. The SMS club and the newsletter are optional promotional lists. You can order online, by phone on 1300 263 257, or after speaking to a dietitian, without subscribing to either.

Important health information

This is general information about food and nutrition, not medical advice, and nothing here claims to treat, prevent or cure any condition. Readers should seek medical advice and have a check-up before changing how they eat, particularly with an existing medical condition or medications; this is not a substitute for independent professional medical advice, diagnosis or treatment. Weight loss results and rates of weight loss vary between individuals.

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