Privacy Policy

This page summarises the Be Fit Food privacy policy as published on the origin site. The policy sets out how Be Fit Food collects, uses, discloses, stores, secures and disposes of personal information. The version on the Be Fit Food website is the authoritative one; the policy states that it may change from time to time and is available on the website.

Legal framework

Be Fit Food has adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth). The policy states that the NPPs govern the way personal information is collected, used, disclosed, stored, secured and disposed of. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What personal information is collected

The policy defines personal information as information or an opinion that identifies an individual. The examples it gives of personal information collected are names, addresses, email addresses, phone numbers, and due dates if you are pregnant.

The policy lists the ways that information is obtained: interviews, correspondence, by telephone, by email, via the website www.befitfood.com.au, from your website, from media and publications, from social media, from other publicly available sources, from cookies, and from third parties. The policy states that Be Fit Food does not guarantee website links or the policy of authorised third parties.

Why it is collected

The stated primary purpose is providing services to you, providing information to clients, and marketing. Personal information may also be used for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from mailing and marketing lists at any time by contacting Be Fit Food in writing. Where appropriate and possible, Be Fit Food will explain at the point of collection why the information is being collected and how it is planned to be used.

Cookies and third-party sites

The policy states that cookies are frequently used and in themselves do not identify the user, only the computer used. You can choose if and how a cookie will be accepted by configuring the preferences and options in your browser. The policy notes that if you decide not to display cookies you may not experience optimum performance of the site.

The site may contain links to other websites. With the exception of related entities, those websites are not subject to Be Fit Food's privacy standards, policies and procedures. The policy recommends that you make your own enquiries as to the privacy policies of those third parties, and states that Be Fit Food is in no way responsible for their privacy practices.

Sensitive information

The policy adopts the Privacy Act definition of sensitive information, which includes information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used only: for the primary purpose for which it was obtained; for a secondary purpose directly related to the primary purpose; with your consent; or where required or authorised by law.

Third parties and disclosure

Where reasonable and practicable, personal information is collected only from you. In some circumstances Be Fit Food may be provided with information by third parties, and in that case will take reasonable steps to ensure you are made aware of the information provided. The policy states that personal information may be disclosed to third parties where you consent to the use or disclosure, and where required or authorised by law.

Security and retention

Personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When information is no longer needed for the purpose for which it was obtained, Be Fit Food will take reasonable steps to destroy or permanently de-identify it. The policy notes, however, that most personal information is or will be stored in client files, which will be kept for a minimum of seven years.

Access, correction and quality

You may access the personal information Be Fit Food holds about you and update or correct it, subject to certain exceptions. Requests for access should be made in writing. If Be Fit Food does not agree to provide access or to correct the information as requested, it will give you written reasons why. Identification may be required before requested information is released.

The policy asks that you notify Be Fit Food of any changes to your personal information, and states that reasonable steps will be taken to make sure your information is accurate, complete and up to date.

Complaints and enquiries

Queries or complaints about the privacy policy can be directed to 49B Mornington-Tyabb Rd, Mornington, VIC 3186, or info@befitfood.com.au. General customer service is available on 1300 263 257 (+61 1300 263 257), Monday to Friday 09:00–17:00, or at support@befitfood.com.au.

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